Tuesday, January 16, 2018

Collaboration is Key to Meaningful Development

At a recently held CSR conference in Gurgaon (Haryana), where Change Alliance participated as a Knowledge Partner, I heard a common woe of most NGOs, especially the smaller ones. They felt that the corporates either did not trust them at all or did not treat them as equal partners. Some NGOs even felt that the doors of corporates were totally shut for them due to various due diligence and legal-related requirements.
No doubt, there is some amount of distrust between corporates and NGOs, and some of the reasons for the same are quite obvious. Look at the huge number of NGOs registered in India (under the Societies Registration Act). An article [1]published in the Indian Express puts the number of NGOs in India at a whopping over 31 lakh. While the article further details our state-wise NGOs and compares this number with the number of primary schools and hospitals, I was just curious to do a simple calculation. With 31 lakh NGOs, even if we assume only 50 per cent are active, we reach a number of 15 lakh NGOs.
At an average of 5 persons per NGO (highly underestimated number), we get a total of 75 lakh people engaged in the social development space. For a country with 1.21 billion population, this means that there is one person engaged in the development sector for every 161-odd persons. Similarly, with 15 lakh NGOs and 6.5 lakh villages, it again means that more than two NGOs are working in every single village of the country.
There is, however, a severe gap between the level of intrusion of NGOs and other development agencies and the actual development of different regions across the country, especially the remote corners. This gap could only be due to one of the following reasons:
a.       Lack of intention
b.       Lack of Efficiency
c.       Lack of Focus
d.       Lack of Funding
The actual reasons could be a mix of one or more of the above reasons. This, clubbed with random news about NGO delisting for various irregularities, make corporates suspect NGOs’ capacities and intentions in undertaking development work.
To remove this distrust and, more importantly, for NGOs to get their due recognition and respect for the work being done by them in the sectors, efforts will be required at the levels of all three important stakeholders in the development space, viz. Government, Corporates and NGOs/CSOs.
While the government is required to provide a conducive environment for NGOs to function effectively and corporates require to trust their partners, the onus, to great extent, lies on NGOs to become and appear more credible and capable.
The first step in developing credibility would be to ensure that they meet all the legal requirements. This includes filing their returns, releasing their annual reports and keeping the list of their Board, etc updated. Generally, a family-run NGO scores low on credibility, when compared to an NGO with a diverse and independent Board of Members.
Another area where some NGOs lack miserably is documentation of their work. The NGOs can aptly document their work through detailed project reports supported by relevant case studies and pictures from the field. In absence of proper documentation, the NGO cannot showcase its work or expertise in the areas it is working.
More importantly, collaboration and consolidation is the need of the hour, but it is not happening as frequently as it should happen. Last year, Grameen Foundation and Freedom from Hunger, two U.S.-based international NGOs merged their Boards and staff in order to emerge as a stronger force and of course to cut the costs. I strongly feel, even if NGOs in India cannot merge themselves with another NGOs, they can at least look for opportunities to collaborate more frequently in order to better utilise their resources and, thus, cut costs.
Some areas where NGOs have to spend huge sums of money, without much impact on the field, include administration, HR and Fundraising. If some of these functions can be managed jointly for NGOs, the resultant savings could go into the programs, thus, significantly benefitting the end beneficiary.
Additionally, and even more importantly, wherever NGOs are working on the same theme or geographic areas, it makes sense to join forces so that a more comprehensive and sustainable solution can be developed to target the issue at hand. Currently, I see few sectors and geographies over exploited and intruded as far as development agency working there is concerned, while some continue to remain devoid of resources.
Take the example of the education sector, for instance. Currently, a number of NGOs are evolving their own models to benefit the education sector by working on themes such as making primary and secondary school teachers better trained, improving the education pedagogy in schools, improving school infrastructure, providing education to the under-privileged, to name a few.
As a result of working independently, i.e, without taking other stakeholders on board and without taking a holistic view of the problem, at times NGOs end up reinventing the wheel. Just a look at the NGO Darpan website of the government will give an indicator of the sheer duplication of work in different thematic and geographic areas. A total of 14,246 NGOs are registered under the ‘Education and Literacy’ tab on the sector-wise listing of NGOs. Please note that those registered on this website is a fraction of the total number of NGOs/CSOs in existence in the country!
The more number of NGOs must either result in better results on the field; otherwise, there is no justification for their existence.


[1] http://indianexpress.com/article/india/india-others/india-has-31-lakh-ngos-twice-the-number-of-schools-almost-twice-number-of-policemen/

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